Warranty and Returns

10-Year Unconditional Warranty

We will replace any piece, part or even the entire Armaid!  If your Armaid breaks for any reason, you will receive free parts and free shipping for ten years.

Please activate your Warranty using the form below to be sure that we have your contact and shipping information. You only need to do this once.

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30-day Money Back Guarantee

You may return items within 30 days of delivery for a full refund of the product cost (original shipping cost is not refundable).  Under some circumstances, we may also pay the return shipping costs.

You should expect to receive your refund within four weeks of the ship date; however, in many cases you will receive a refund more quickly. This includes transit time for the return shipment (5 to 10 business days), processing time for the return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will get back to you quickly with return instructions.